Privacy Policy
Effective Date: 27.06.2024
Travel Georgia Shalom ("we," "us," or "our") is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including tours, journeys, and driver services for Israeli tourists in Georgia.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information:
- Name
- Contact details (email address, phone number)
- Passport or ID details (when required for booking purposes)
- Payment information (credit/debit card details, billing address)
- Special requests or dietary requirements (if applicable)
1.2. Non-Personal Information:
- Browser and device information
- IP address
- Cookies and similar technologies (for website users)
- Travel preferences and interests
2. How We Use Your Information
We use the information collected for the following purposes:
2.1. Service Provision:
To provide, operate, and manage our tours, journeys, and driver services.
2.2. Booking and Payments:
To process bookings, payments, and any requests related to our services.
2.3. Communication:
To communicate with you regarding your bookings, special offers, and updates about our services.
2.4. Personalization:
To customize your experience based on your preferences and interests.
2.5. Legal Compliance:
To comply with legal obligations, such as tax and accounting requirements.
3. Sharing Your Information
We may share your information with the following parties:
3.1. Service Providers:
Third-party vendors who assist us in providing our services (e.g., payment processors, tour guides, drivers).
3.2. Legal Obligations:
We may disclose your information if required by law or to protect our rights and safety, as well as the rights and safety of others.
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the business assets.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Your Rights
You have the following rights concerning your personal information:
5.1. Access and Correction:
You can request access to and correction of your personal information.
5.2. Deletion:
You can request the deletion of your personal information, subject to legal obligations.
5.3. Opt-Out:
You can opt out of receiving marketing communications from us at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
As we serve Israeli tourists in Georgia, your personal information may be transferred and stored across international borders. We ensure adequate protection is in place for such transfers.
8. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us